There are two water systems in Hurricane. Only one of them is yours.

Right now

Four things, in this order.

1. Shut the water off. The main valve is usually at the garage wall, outside near the front hose bib, or in the water heater closet. If it will not turn, do not force it — use the curb stop at the meter box instead.
2. Notice which water it is. Clear and under pressure at a fixture inside the house is the culinary side. Water surfacing in the yard, at a valve box or along an irrigation run — especially if it is cloudy, and especially in July or August — may be the city’s pressurized irrigation instead. Tell us which one you are looking at; it changes the answer.
3. Call us either way. If you cannot tell which system it is, that is the normal answer and it is the first thing we will work out with you on the phone. A person picks up at any hour.
4. If it turns out to be the city’s irrigation line, we will tell you so and point you at the right desk, and it costs you nothing — we would rather spend two minutes on the phone than drive out and bill you for news you could have had for free.

Checkable

What is written down about Hurricane.

• Hurricane City’s pressurized irrigation is fed from the Virgin River through the Quail Lake pipeline, through a settling pond and a filter station that filters to 200 microns. It is not potable.HOA and utilities research, §5.5, Hurricane City
• That irrigation water typically runs muddy for a few weeks in July or August. It is documented, it is seasonal, and it is the most common reason somebody here thinks they have an emergency when they have a calendar.HOA and utilities research, §5.5, Hurricane City
• The city’s pressurized irrigation page does not list which subdivisions are served. Nobody can tell you from a map whether yours is on it.HOA and utilities research, §5.5 and §8
• Hurricane’s drinking water comes through the district’s Sand Hollow Wells, the Cottam Wells and the Quail Creek Water Treatment Plant — a different system from the irrigation line entirely.Environment, water and ground research, §1.3
• No Washington County water quality report, Hurricane’s included, publishes hardness — it is not a federally required reporting parameter. Anyone quoting you a hardness number for this town is quoting something other than the city.Environment, water and ground research, §1.2
• Because winter lows sit at freezing rather than below it, the local freeze failure is exposed above-grade plumbing — hose bibs, backflow assemblies, pool equipment, attic runs — rather than pipe inside walls.Climate research, Washington County
• Electric service here is primarily Hurricane City Power, with Rocky Mountain Power only in Harrisburg and Dixie Power in other zones. It decides who you call when an electric water heater has no power, and who pays a rebate.Utility and EV research, §3.1
• Permits here go through Hurricane City’s own Building Department, not St. George’s. A water heater or gas line replacement is permitted work.Utility and EV research, §3.6, permits by city

Every figure on this page comes from the state’s own records, the district’s own page, a city’s own report or a manufacturer’s own document, and is named so you can go and read it. The rest of the research is on the Hurricane page.