St. George Home Services

Plumbing · Water heaters

Water heater flush and annual service

The annual service that keeps the warranty alive. Sediment drained, anode inspected, relief valve and expansion tank checked.

One flat fee to find out what is wrong. You are told it on the phone before anyone is dispatched, and it comes off the job if you hire us. Read our Plain Terms

A wall-mounted condensing tankless water heater opened for service, showing the copper gas and water connections and the plastic venting
Tankless service. Southern California.

What the work is

On a tank heater the service is a drain and flush to get the sediment out, an anode inspection, a check of the temperature and pressure relief valve, and a check of the expansion tank's charge against the actual incoming pressure.

It is a small job that most people skip, and the manufacturers write their warranties knowing that. Bradford White's document excludes failure from sediment or lime precipitate in the tank, and excludes maintenance contrary to the written instructions supplied with the unit. Skipping the service is not a neutral choice; it is the thing the exclusion is about.

What is included

  • Draining and flushing the tank
  • Inspecting the anode rod and reporting its condition
  • Testing the temperature and pressure relief valve
  • Checking the expansion tank charge against measured incoming pressure
  • Reporting the incoming static pressure in writing

What is not

  • Replacing the anode rod, which is quoted once we have seen it
  • Descaling a tankless unit, which is its own job
  • Repairing a relief valve or expansion tank that fails the check

Two things we check that most flushes do not

  • The expansion tank charge against your measured incoming pressure, not against the factory setting. A tank charged wrong is a tank that is not doing anything.
  • The static pressure itself. If your relief valve drips and then stops, the guide below explains what that actually is, and it is not usually a bad valve.

What to ask anyone quoting this, us included

  • Do you check the expansion tank charge, or just look at it?
  • What is my incoming static pressure?
  • What condition is the anode in?

What we can show you in writing

Every line traces to a document we read in full. The number after a sentence points to the research below.

  • The City of St. George's Water Distribution Division instructs residents to set water softeners to 18 grains per gallon, with a maximum of 22 grains.1
  • Bradford White's tank warranty excludes failure from sediment or lime precipitate in the tank, and voids if the anode is removed.2
  • Bradford White's terms are a limited lifetime tank for a single-family original installation, 6-year parts, and no labour coverage at all.2
  • 18 grains per gallon is about 308 mg/L as calcium carbonate and 22 gpg about 376 mg/L, both classed as very hard on the USGS scale.1
  • The city asks residents to keep softener settings low because softener salt raises the dissolved-solids level of the reclaimed water the city reuses for irrigation.1

Where this comes from

Every line above traces to a document we read in full. The number after a sentence points to the research below; hover it for the section. If you find a line wrong, tell us and we will fix it and say so.

  1. Environment, water and ground research, August 2026 Compiled from the cities' own water quality reports, Utah Geological Survey Special Study 127, the Utah State Hazard Mitigation Plan, Washington County GIS hazard layers, NOAA climate records, EPA radon zones and Census QuickFacts. 2 sections cited. Hover a number above for the section.
  2. Plumbing research, August 2026 Compiled from manufacturer warranty documents and installation manuals (A.O. Smith, Noritz, Rinnai, Rheem, Navien, Bradford White), the Battelle / Water Quality Research Foundation study, the Utah Code and DOPL rules. 1 section cited. Hover a number above for the section.

Read before you decide

The rest of water heaters

The quote is the number. There is no second number.

Call (801) 680-6859

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